compensation: DOE employment type: full-time job title: EXECUTIVE
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The Assisant Executive Housekeeper works directly with the Executive Housekeeper to ensure successful achievement of housekeeping operational goals for timeshare resort property. Duties include ensuring quality and efficiency are delivered by housekeeping team in line with MasterCorp standards.
Develop and maintain positive relationships with resort management clients. Proactive leader who is able to partner with team to hire, retain and lead large housekeeping team in a fast-paced production environment. Maintaining a client focus, works with MasterCorp leaders and support team to ensure high guest satisfaction scores are achieved.
MasterCorp continues to expand beyond the 97 client sites we provide service to. We are looking for growth oriented, motivated leaders who are able to contribute to MasterCorp and future success. We are the leader in the resort housekeeping industry and are experiencing continuous growth at our numerous resort locations across the nation.
CALL MARTHA AT 928-421-0838
Minimum two years of progressive responsibility as Supervisor/Lead Supervisor or other Management experience in Hotel/Resort or Timeshare industry.
A proven track record of driving performance in a fast-paced production workplace while ensuring quality and efficiency standards are met or exceeded.
Customer service and relationship focused
3+ years of successful housekeeping management experience in a hotel and/or resort environment OR equivalent degree in Hospitality Management or related field
Proven team building skills
Proficiency in planning, organizing, scheduling, maintaining budget standards, conducting inventories, and placing purchase orders
Ability to lead and motivate teams
Applied verbal & written communications
Bi-lingual English / Spanish a plus
Exemplify a sense of urgency with housekeeping staff to ensure all units get turned on time.
Direct work of Housekeepers, House Person and Supervisors.
Assist in training new Housekeepers on 7 Steps Processes.
Coach housekeepers to reach productivity standards.
Conduct weekly report cards for housekeeping staff.
Conduct weekly MSI report of Supervisors.
Inspect clean rooms to ensure that quality standards are met.
Retrieve housekeepers to address any areas that need to be re-cleaned.
At the direction of the EH or DOH, participates in onboarding or training new hires.
Provide feedback to the EH regarding underperforming team members.
Conduct inventory counts determine inventory needs and submit purchase requests.
Unload inventory and maintain clean and organized storage areas.
Report unit maintenance issues.
Maintain vehicle maintenance logs.
Principals only. Recruiters, please don't contact this job poster.
Do NOT contact this job poster with unsolicited services or offers.